Admission requirements
Only accessible for 3rd year students.
Description
Operations Management (OM) is concerned with planning, organizing, managing, controlling and supervising the entire production process which converts inputs, such as labor and energy, into outputs, such as goods and services. OM plays a vital role in any type of business. It involves similar management for every industry or business irrespective of their nature of the operation. It is the management of the various business activities that take place within an organization and contributes in making the products to align with customer’s requirements. Under OM, there is the optimum utilization of resources leading to enormous profits of the organization.
Furthermore, we will combine Operations Management with innovative Technology Management approaches. Success stories, case studies and IT-based innovations are presented, characterized and discussed (see also Business Innovation Management, Eckert 2016). Group assignments will cover actual topics in the domain of IT-based decision support, big data projects, and AI-based software tools.
Course objectives
The OM literature is huge and spans more than 5 decades of an exciting blend of theory and application. The purpose of this course is to introduce students to some of the fundamental aspects of OM, e.g., inventory management, facility location planning, capacity management, risk mitigation, pricing, etc. More specifically, at the end of the course, studente are able to:
i. converse in the language of OM and explain basic OM concepts;
ii. model problems using OM concepts and problem-solving tools (including mathematical and analytical techniques in both traditional application domains, such as inventory control, and emerging application domains, such as online product assortment);
iii. apply OM techniques to make practical decisions.
Timetable
In MyTimetable, you can find all course and programme schedules, allowing you to create your personal timetable. Activities for which you have enrolled via MyStudyMap will automatically appear in your timetable.
Additionally, you can easily link MyTimetable to a calendar app on your phone, and schedule changes will be automatically updated in your calendar. You can also choose to receive email notifications about schedule changes. You can enable notifications in Settings after logging in.
Questions? Watch the video, read the instructions, or contact the ISSC helpdesk.
Note: Joint Degree students from Leiden/Delft need to combine information from both the Leiden and Delft MyTimetables to see a complete schedule. This video explains how to do it.
Mode of instruction
The course emphasises interactive teaching that focuses on real-life case studies.
Assessment method
Assignments (30%)
There are two individual assignments. For all individual assignments, no collaboration is allowed. All assignments should be submitted in electronic copy to Brightspace at the specified time and date (see syllabus).
Individual Assignment Policy
You need to complete every question and submit the assignment. If you have difficulties answering certain questions, write down your thoughts, instead of leaving them out.
Exam (70%)
After the grades are published, the exam and standard answers will be made available for inspection in the professor's office.
Reading List
We recommend (not mandatory) the following books for this course:
Operations Management: Sustainability and Supply Chain Management, Global Edition: Global Edition , 12/E (Pear06) Paperback – 2016
Jay Heizer, Barry M. Render, Chuck Munson
Simchi-Levi, Kaminsky and Simchi-Levi,
Designing and Managing the Supply Chain, Irwin McGraw Hill, 3rd edition, 2008.
Chopra and Meindl,
Supply Chain Management, Prentice Hall, 2nd edition 2004.
There will also be complementary readings provided throughout the class (see course manual).
Registration
As a student, you are responsible for enrolling on time through MyStudyMap.
In this short video, you can see step-by-step how to enrol for courses in MyStudyMap.
Extensive information about the operation of MyStudyMap can be found here.
There are two enrolment periods per year:
Enrolment for the fall opens in July
Enrolment for the spring opens in December
See this page for more information about deadlines and enrolling for courses and exams.
Note:
It is mandatory to enrol for all activities of a course that you are going to follow.
Your enrolment is only complete when you submit your course planning in the ‘Ready for enrolment’ tab by clicking ‘Send’.
Not being enrolled for an exam/resit means that you are not allowed to participate in the exam/resit.
For minor students: For application EduXchange is used, application will start on Wednesday 15th of May 2024 at 13:00h.
Application period:
TU Delft, Erasmus and LDE students: 15 May 2024 (at 13.00h) - 31 May 2024
Leiden University students: 15 May 2024 (at 13.00h) - 4 July 2024
More information about the application procedure can be found on this website:
Contact
Remarks
Students are responsible for enrolling/unenrolling themselves for (partial) exams/retakes.
Students who do not enroll themselves for an exam/retake by the deadline are not allowed to take the exam/retake.
Students fail the course if any of the partial components (except the exam) that make up the final mark of the course is assessed below 4.0.
Students fail the course if the grade for the (final) exam is assessed below 5.0.
The final grade is expressed as a whole or half number between 1.0 and 10.0, including both limits. The result is not to be expressed as a number between 5.0 and 6.0.
If one of the components of the final mark constitutes a component that assesses attendance or class participation, students cannot take a retake for this component. Therefore, students fail the course if their mark for this component is less than 4.0.
Partial grades, inclusive the exam grade will not be rounded. If partial grades will be communicated, it is possible partial grades are rounded, but unrounded partial grades will be used in the calculation of the final grade. The final grade will be rounded at 0.5 (5.49 will rounded down to a 5 and a 5.5 will be rounded up to a 6.0).
It is not possible to do retakes for group assignments. Therefore, if students fail the group assignment component, they fail the course.
Students pass the course if the final mark is 6.0 or higher (5.49 will rounded down to a 5 and a 5.5 will be rounded up to a 6.0).
For courses, for which class participation is an assessment component, students may not be penalised for an absence if the student has a legitimate justification for this absence. The student must notify the program coordinator via email (info@sbb.leidenuniv.nl) of such an absence BEFORE the lecture, describing the reason for missing the lecture. If the student does not notify the program coordinator before the lecture, the student will be penalised. Students may be required to provide further documentation to substantiate their case, and class attendance requirements are only waived under exceptional circumstances such as illness.
Students who are entitled to more exam/retake time must report to info@sbb.leidenuniv.nl 10 days before the exam/retake takes place.
Software
Starting from the 2024/2025 academic year, the Faculty of Science will use the software distribution platform Academic Software. Through this platform, you can access the software needed for specific courses in your studies. For some software, your laptop must meet certain system requirements, which will be specified with the software. It is important to install the software before the start of the course. More information about the laptop requirements can be found on the student website.