Decision making appears to be a critical determinant of organizational effectiveness whether we are discussing a football team, an army, a street gang or a multinational corporation. In this course we will highlight the critical roles of power, conflicts and relationships for successful decision making in organizations. The course is designed according to four main parts:
The challenges of power and influence in organizations
The nature of relationships and social networks
The critical role of decision making
Conflict Management and Negotiation
By the end of the course, the student should be able to:
understand the contingent nature of decision making: being able to identify what forms of decision making fit with which organizational contexts
analyze organizations as networks of semi-autonomous actors with different agendas
analyze the consequences of conflict for organizational dynamics
understand the apparent difference between the concepts of leadership and management
understand the bases of power and the role of followers in creating and supporting leaders
understand the concept of negotiation.
The schedule can be found on the LIACS website
Detailed table of contents can be found in blackboard.
Mode of instruction
3 hours interactive lectures every week, 6 weeks long.
Group assignments: 30%
Final exam: 70%
Jerald Greenberg: Managing Behavior in Organizations, Pearson Education.
For sale at the bookstore
Signing up for classes and exams
You have to sign up for classes and examinations (including resits) in uSis. Check this link for more information and activity codes.
There is a limited capacity for students from outside the master ICT in Business. Please contact the Programme Co-ordinator.
Programme Co-ordinator ms. Judith Havelaar LL.M