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Negotiation and Conflict Management - SEM1 (EN)


Disclaimer: due to the coronavirus pandemic, this course description might be subject to changes.

Please note: This course will be offered four times; twice in the first semester in English and twice in the second semester in Dutch and English.

Disciplines: Law, Public Administration, Psychology, Sociology.
Skills: Negotiation, conflict management, cooperation, dispute resolution, analysing conflicts.

Admission requirements:

This course is an (extracurricular) Honours Class: an elective course within the Honours College programme. Third year students who don’t participate in the Honours College, have the opportunity to apply for a Bachelor Honours Class. Students will be selected based on i.a. their motivation and average grade.


A society without conflicts is an Utopia! Every day you are introduced to small or complex disputes on different social levels in the world. Conflicts and the way we deal with them play an important part of our personal and professional life. Not only our personal skills are important in dealing with these complex situations. Also understanding of the development of the process and recognition of other aspects which play an important role in solving difficult disagreements will help you to achieve better results.

This Honours Class will introduce you in the science and practice of dispute resolution and negotiation on different social levels (international, business, and personal). You will learn to analyse different conflicts and will be able to train and expand your skills.

Course objectives:

Upon successful completion of this course, students have:

  • Gained insight in theories on conflict management, negotiation (MGA), and mediation;

  • Learned about the science and practice of dispute resolution and negotiation on different social levels (international, business, and personal);

  • Learned to analyze different conflicts;

  • Developed their negotiation skills in simulations;

  • Developed their mediation skills in role plays.

Programme and timetable:

This course will be offered four times; for two groups in the first semester in English and twice in the second semester, first in Dutch, then in English. The Class consists of 6 - 8 sessions: Group 1 will have classes on Tuesdays and Group 2 on Thursdays from 17:15-21:00.

Group 1 Session dates: Tuesdays, October 6, 13, 20, 27 and November 3, 10, 17, 24.
Group 2 Session dates: Thursdays, October 8, 15, 22, 29 and November 5, 12, 19, 26.

Session 1: (6/8 October Kamerlingh Onnes Building, room B017) Introduction on conflict management;
Session 2: (13/15 October online) Negotiation and simulation;
Session 3: (20/22 October online) Mutual Gains Approach with guest lectures by mr. F. Evers and prof. L. Susskind (MIT);
Session 4: (27/29 October online) Mediation (workshop);
Session 5: (3/5 November online) Mediation (workshop);
Session 6: (10/12 online) Roleplay.
Session 7: (17/19 November) TBA
Session 8: (24/26 November) TBA

In the first semester, most of the sessions will take place online through Kaltura. In the second semester these sessions will take place in Leiden if possible.

Reading list:

“Good for You and Great for me” by Lawrence Susskind (mandatory literature)

Other possible literature will be announced in class or via Brightspace.

Course load and teaching method:

This course is worth 5 ECTS, which means the total course load equals 140 hours.

Assessment methods:

The assessment methods will look as follows:

  • 70% individual assignment of 2000 words;

  • 30% group assignment of 3000 words.

Students can only pass this course after successful completion of all partial exams.

Brightspace and uSis:

Brightspace will be used in this course. Students can register for the Brightspace page one weeks prior to the start of the course.

Please note: students are not required to register through uSis for the Bachelor Honours Classes. Your registration will be done centrally.

Registration process:

Enrolling in this course for the first semester is possible from Monday the 17th of August 2020 up to and including Thursday the 3rd of September 2020 until 23:59 o'clock through the Honours Academy. The registration link will be posted on the student website of the Honours Academy.

Dr. Wendy Versteeg: