Prospectus

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Cyber Crisis Management & Communication

Course
2019-2020

Admission requirements

Admission only after intake, see https://www.csacademy.nl/en/education/master-s-programmes/executive-master-s-programme-cyber-security
Admission only for those students who are enrolled in the governance track

Description

In this course we will look at the tasks, challenges and dilemmas authorities face in dealing with crises in general and cyber crises more particularly. By exploring different conceptual and theoretical strands in academic literature combined with the in-depth study of empirical cases, students will get familiarized with the main concepts, processes, challenges and dilemmas of (cyber)crisis management.

When a real (cyber) crisis emerges –crisis communication is a vital link in managing the risk consciousness of the population at large and reassuring people in concrete crisis situations.

Course objectives

  • Students gain advanced knowledge and understanding of the role and tasks of public leaders before, during and after a (cyber) crisis and are able to analyse real world examples of public leaders dealing with cyber crises in terms of challenges, strategies, and leadership styles and their outcomes in the policy- and political arena.

  • Students gain advanced knowledge and understanding of tasks like sense making, decision making, coordination and communication and analyse the consequences by means of crisis management literature.

  • Students are able to reproduce key concepts from academic literature on crisis communication, including framing strategies, rituals of reassurance and best practices, and apply those to concrete examples.

  • Students are able to select relevant theoretical notions from academic literature on crisis management and translate these into understandable questions for professionals working in the field of cyber crisis management and cyber crisis communication.

  • Students are able to critically evaluate the political and societal implications of different approaches towards (cyber) crisis management

Timetable

4 days from 9.30 until 17.00
Friday April 17, 2020
Friday April 24, 2020
Friday May 8, 2020
Friday May 15, 2020
Friday May 29, 2020 exam date

Mode of instruction

Lectures, seminarstyle, exercises, class discussion and guest lecture(s)
Prof. dr. Arjen Boin , Drs. Werner Overdijk, Derk Moor

Assessment method

The final grade will consist of one presentation and a written essay:
Individual presentation: (30% of the final grade). Presentation will be held during a plenary online session.
A written essay (70% of the final grade) on Cybersecurity and Crisis Management.

Only assessments with the weight of 30% and lower are compensable. This means that one does not have to pass an assessment if it weighs 30% or less in order to pass the course, if the average of all assessments combined is at least a 5.5. In addition, assignments weighing up to and including 30% cannot be retaken, meaning that if one failed an assessment of 30% or less one is not allowed to redo it and that assessment must be compensated by the other assessment(s). The resit will take the same form.

Reading list

Compulsory literature and literature for further consultation will be announced via Blackboard

Registration

No registration is required for lectures and exams.

Contact

Chantal de Groot, programme manager

Remarks

See https://www.csacademy.nl/en/education/master-s-programmes/executive-master-s-programme-cyber-security