Public Administration: Pre-Master

Regels en informatie

This information is available in English only. Click here for the Dutch Management van de Publieke Sector pre-master

Vakken

This information is available in English only. Click here for the Dutch Management van de Publieke Sector pre-master

Organisation

Study counseling and support

The study advisers from your programme can help you out with programme related questions and problems, like if you fall behind with your studies, your study planning, examination rules and regulations etc. Please see below:

• Personal circumstances:
  By this we mean: illness, disability, special circumstances within the family, pregnancy and certain board activities. If you’re not sure about your situation, please also come by the study advisers.

• Other study related issues:
  Study progress, rules and regulation Institute of Public Administration/ University, problems with thesis.

Furthermore, there are also:

• Student counselors: they answer your questions and help you out with problems where different regulations and legal conditions play a role;

• Student psychologists: they can for instance help you with fear of failure, procrastination, hindering thoughts and they also provide study skills workshops and support groups for students who write their thesis.

You’re always welcome to come by the study advisers first if you are in doubt as to whom you should turn to.

Other important departments:

• The Board of Examination is, among other things, responsible for the organization of exams and they also check up on the fulfillment of the Regulations for Teaching and Examinations. Furthermore, the Board of Examination also processes individual requests from students regarding their programme. For individual questions to the Board, please read the rules and regulations.

• The Education Services Centre (OSC) takes care of the registration of study and education information and is available for students by telephone and at the desk during their opening hours.

Complaints

• The study advisers are the first point of contact within the programme. Please speak to them first, if you are not sure where to turn to regarding the options below.

• The university offers different portals where you can discuss your question or complaint.

• Do you have a questions, suggestion or complaint about a specific course, exam or about the study programme and time schedule? Please check the complaints page of your programme.

• Every faculty has a complaints coordinator: the assessor of the Faculty (student member of the Board). He or she is the complaints coordinator for all other complaints.

Study association

The study association Bestuurskundige Interfacultaire vereniging Leiden (B.I.L.) forms a link between students and the Institute and organizes several activities for students.